Frequently Asked Questions (FAQ)

Frequently Asked Questions (FAQ)

1. What types of knives do you offer? At RSknives.com, we offer a wide range of knives for various purposes, including folding knives, fixed-blade knives, hunting knives, survival knives, kitchen knives, and more. Our collection features high-quality blades from trusted brands to suit every need and preference.

2. How do I choose the right knife? Choosing the right knife depends on factors such as intended use, blade material, handle design, and personal preferences. Our blog post, "Choosing the Right Knife for Your Needs," provides valuable insights and tips to help you make an informed decision. Additionally, our customer service team is available to assist you with any questions or concerns you may have.

3. Do you offer international shipping? Yes, we offer international shipping to select countries. During the checkout process, you'll have the option to select your preferred shipping method and view the applicable rates for your destination. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the recipient.

4. What is your return policy? We want you to be completely satisfied with your purchase from RSknives.com. If you're not satisfied for any reason, you may return your item within 30 days of delivery for a full refund or exchange. Please see our Returns & Exchanges page for detailed instructions and guidelines.

5. How can I track my order? Once your order has been shipped, you'll receive a shipping confirmation email containing a tracking number and a link to track your package online. You can also track your order by logging into your RSknives.com account and accessing your order history.

6. Do you offer knife sharpening services? At this time, we do not offer knife sharpening services. However, we do provide tips and resources for maintaining and sharpening your knives in our blog and resource center. If you have any questions about knife maintenance, our customer service team is here to help.

7. Can I customize my knife order? Some of our knives may be available for customization, depending on the brand and model. Please contact our customer service team to inquire about customization options and availability. We'll be happy to assist you with any special requests or requirements.

8. How can I contact customer service? If you have any questions, concerns, or feedback, our customer service team is here to help. You can contact us via email at support@RSknives.com or by filling out the contact form on our Contact Us page. We strive to respond to all inquiries promptly and provide you with the assistance you need.