At justtoshop.com, we are dedicated to ensuring your satisfaction
with every purchase. If, for any reason, you are not completely
satisfied with your order, we offer a hassle-free return and refund
policy as outlined below:
Return Period
You have 30 days from the date of delivery to initiate a return for any item you've purchased from justtoshop.com
.
Refund Processing Time
Once we receive
your returned item, please allow up to 5 business days for us to process
your refund. This processing time is in place to ensure that your
refund is accurately and promptly handled.
Eligibility for Returns
To be eligible for a return, your item must be unused, in the same condition as received, and in its original packaging.
Initiating a Return
To initiate a return,
please contact our customer support team to request a Return
Authorization (RA) number and receive further instructions.
Return Shipping
You are responsible for
the cost of return shipping unless the return is due to a mistake on our
part (e.g., the wrong item was shipped or the item is defective). In
such cases, we will provide a prepaid return label.
Return Address
Ship your return items to the following address:
6 New London House, London Street, London, #201 .EC3R 7LP, United Kingdom.
Refund Method
Refunds will be issued to
the original payment method used for the purchase. Please note that it
may take a few additional days for the refund to reflect in your
account, depending on your payment provider.
Contact Us
If you have any questions or
concerns about our return and refund policy, or if you need assistance
with a return, please don't hesitate to contact our customer support
team. We're here to assist you and ensure that your shopping experience
with justtoshop@gmail.com is as convenient as possible.
